NDIS Transport Support Explained: Funding, Eligibility & How to Use It

Getting to work, medical appointments, community activities, or simply visiting family is a vital part of daily life. But for many NDIS participants, transport isn’t always straightforward. The National Disability Insurance Scheme (NDIS) offers transport funding to help eligible participants stay mobile, independent, and connected.

At Hand in Hand, we provide specialist Support Coordination for NDIS participants with complex needs across Melbourne and Victoria. In this guide, we break down how NDIS transport funding works and how Support Coordinators can help you make the most of it.

What Is NDIS Transport Funding?

NDIS transport funding helps cover the cost of travel for participants who can’t use public transport due to their disability. It ensures participants can access:

• Medical appointments
• Employment or education
• Community participation
• Social activities
• Everyday errands and essential travel

This support is usually part of your Core Supports budget. Additional transport-related supports, like vehicle modifications, may be funded under Capital Supports depending on your needs.



Types of NDIS Transport Support

1. Transport Allowance (Core – Category 2)

This is a regular payment for participants who can’t use public transport. It’s paid directly to your bank account and divided into three funding levels:

• Level 1: Up to $1,784/year (limited community activity)
• Level 2: Up to $2,676/year (part-time work or regular outings)
• Level 3: Up to $3,456/year (full-time work/study or frequent travel needs)

These figures are updated annually by the NDIA.



2. Activity-Based Transport

This covers transport costs when a support worker drives you to or accompanies you to appointments or activities. It’s usually charged per kilometre or with a set fee as part of the provider’s invoice.



3. Specialised Transport and Vehicle Modifications

Participants with complex mobility needs may receive additional support through Capital Supports, which may include:

• Vehicle modifications (e.g., wheelchair lifts, hand controls)
• Specialist disability transport assessed by an occupational therapist or other allied health professional

What If You Can’t Travel Alone? 

If you’re unable to travel independently due to physical, cognitive, or sensory impairments, the NDIS may fund a support worker to accompany you during travel. This support is usually covered under Core Supports – Assistance with Social and Community Participation or Assistance with Daily Living, depending on the purpose of the trip.

Your Support Coordinator can help ensure:

• The right category is used when claiming transport with support
• Providers understand your needs and goals
• Your funding is sufficient and not misused



How a Support Coordinator Can Help 

Navigating NDIS transport funding can be complex. Melbourne Support Coordinators at Hand in Hand provide essential guidance to help you:

1. Secure the Right Transport Funding

• Prepare for planning meetings with evidence and reports
• Outline your transport needs clearly to your planner
• Make sure your funding reflects your lifestyle and goals

2. Connect with Trusted Transport Providers

• Match you with providers who understand your mobility, sensory, or communication needs
• Ensure vehicles are accessible and providers are reliable
• Check compliance if your plan is NDIA-managed

3. Manage and Maximise Your Budget

• Help you track transport usage and avoid over/under-spending
• Identify opportunities to combine supports (e.g., community access)
• Assist with plan reviews if your needs change



4. Plan for Comfort, Safety, and Independence

• Consider mobility aids, preferred travel times, and accessibility
• Include cultural or personal preferences in travel planning
• Ensure transport supports your NDIS goals

Common Questions About NDIS Transport

Transport Shouldn’t Be a Barrier

NDIS transport funding exists to keep you connected and independent. With the right support and planning, getting from A to B doesn’t have to be a daily challenge.

At Hand in Hand, our experienced Melbourne NDIS Support Coordinatorshelp participants across Melbourne and Victoria navigate the NDIS with confidence. We work with you to make sure your transport needs are understood, funded, and well supported.



Call us today on 1800 841 144 or visit our website to learn more.