Reliable NDIS Support Coordination in Melbourne

At Hand in Hand Support Coordination, we specialise in helping NDIS participants reduce complexity, build confidence, and navigate their supports with clarity. Whether you're facing high-level risks, moderate support needs, or searching for the right housing option, our tailored support coordination services help you move forward — with the right plan and the right team by your side.

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What is Support Coordination?

Support coordination is an NDIS (National Disability Insurance Scheme) service designed to help participants navigate the complexities of their NDIS plans and access the support they need. This service involves connecting individuals with a variety of providers, managing funding, and ensuring that participants have the resources they need to achieve their personal goals. Support coordinators assist with finding the right providers, understanding and managing NDIS budgets, and advocating on behalf of participants to ensure their needs are met.

We Help You Find the Right Choice

At Hand in Hand Support Coordination, our team of registered NDIS Support Coordinators understands the unique challenges faced by individuals with mental health needs, providing personalised plans that prioritise your goals and stay within your funding requirements. With a strong network of industry connections and a participant-first approach, Hand in Hand Support Coordination offers the reliable, compassionate support you can trust. We take the time to understand what matters most to you, building tailored solutions that help you achieve your aspirations. 

Level 3: Specialist Support Coordination

For complex, high-risk needs and multi-agency support.
We help you manage complex situations, implement your plan with confidence, and connect with the services that support your stability and progress.

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Level 2: Coordination of Support

For moderate needs and skill-building toward independence.
This service focuses on capacity building — guiding you through your plan, connecting you to trusted providers, and helping you take control of your supports.

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The sun is shining through the grass in a field.

NDIS Housing Support Services

For participants navigating SIL, SDA, or ILO housing options.
From assessments to approvals and transitions, we walk alongside you through every stage of your NDIS housing journey.

What Sets Us Apart

At Hand in Hand, we are committed to helping you access the providers, services, and supports that empower you to achieve your goals. Our approach is designed to ensure a seamless and personalised experience.

"Hand in Hand Support Coordination is a great service provider and highly recommend them to everyone."

★★★★★
— Viven, NDIS Participant, Dandenong

"Hand in Hand Support Coordination gets results and makes seemingly impossible changes happen. I know that even the most difficult situations will not worry you. You are also a pleasure to work with at all times."

★★★★★
— 2023 Participant Satisfaction Survey Feedback

"Able to have open communication with my coordinator, discuss issues and concerns, and ask any questions."

★★★★★
— 2024 Participant Satisfaction Survey Feedback

"Hand in Hand Support Coordination explains any details well, and information on what is going to be next is concise."

★★★★★
— 2023 Participant Satisfaction Survey Feedback

"I enjoy the approachable and efficient service delivery."

★★★★★
— 2024 Participant Satisfaction Survey Feedback

"This provider has a great knowledge about NDIS (services, legislation, processes, programs) and skills to use this knowledge in favour of the client."

★★★★★
— 2024 Participant Satisfaction Survey Feedback

Our Process

At Hand in Hand, we are committed to helping you access the providers, services, and supports that empower you to achieve your goals. Our approach is designed to ensure a seamless and personalised experience.

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Free Consultation

Start your journey with a free, no-obligation consultation where we take the time to listen and understand your unique needs.

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Personalised 1-on-1 Approach

Your goals and needs are unique, and so is our approach. We create tailored support plans designed specifically for you.

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We Find the Right Fit

Building trusted, comfortable connections is our priority. We match you with a support coordinator who truly understands and supports you.